Improving Claims Management with Automation & AI

U.S. insurers have benefited from steadily rising premiums and top-line growth driven by inflation and market volatility. However, growing claim severity and volume—leading to increased leakage—are eroding profitability and offsetting these gains.

Additionally, rising costs for materials, components, and labor are further exacerbating the challenge, pushing insurers to explore new ways to minimize leakage, enhance agility, and strengthen claims operations.

Claims leaders now face a critical decision: upskill their existing workforce or adopt solutions that augment their capabilities. This session covers how to use automation with AI to improve claims management.

Watch to learn:

• The uses of automation and AI in insurance generally and claims specifically
• How leaders are injecting tools like RPA, intelligent document processing, computer vision, and natural language processing into their claims processes
• Real-world success stories in using automation and AI to improve efficiency, reduce cost, and dramatically transform claims processes