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Roots vs. Insurtech Vendors

 

Choosing a technology partner can feel risky—especially with fast-moving AI. Will it deliver ROI, integrate smoothly, and enable the straight-through processing you need? Many Insurtech vendors make big promises, but few stand behind them.

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Why customers choose Roots over Insurtech Vendors? 

With guaranteed accuracy and proven results, Roots wins every time. 

Insurtech Vendors

Accuracy

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Unmatched AI Accuracy 

Guaranteed 98%+ accuracy with benchmark results to prove it using the world’s most powerful  generative AI model purpose-built for insurance and trained on 300 million non-public insurance documents. 

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Inaccurate AI Costs More 

Many Insurtech AI vendors deliver lower accuracy rates on critical insurance claims, underwriting and servicing tasks, leading directly to increased manual rework and higher operational costs. 

ROI

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Rapid STP Improvements  

True operational ROI measured by an increase in straight through processing (STP) rates realized in a single quarter.  

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Delayed AI ROI  

Deployment delays and minimal operational impact result in elongated ROI payback periods for insurers, often lasting 12+ months or years after deployment.  

Total Cost of Ownership

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Lower TCO with Fast Results  

No heavy IT burden. No hosting or model training costs. Start small with a low initial investment, and ‘pay as you go’ with our usage-based model. With Roots you're buying a production-quality system with guaranteed outcomes and a real SLA intact, not just a pilot.  

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Hidden Insurtech Costs  

Often Insurtech vendor’s contracts have subscription models containing hidden costs or require high upfront investments to fund initial build out and training requirements due to a lack of out-of-the-box capabilities. 

Breadth of use cases

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Broad Insurance Coverage 

15+ operational use cases supporting underwriting, servicing and claims processes. 

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Shallow Insurance AI Expertise  

Many Insurtech AI providers have a horizontal emphasis with limited deep insurance expertise, so insurance firms must efficiently pay them to learn the industry and build the required AI models, so limiting how quickly and accurately they can support different insurance processes and use cases.  

SLA Commitment

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Results Guaranteed  

Roots does not shy away from accountability. We build it into our contract. If there's a problem with accuracy or straight through processing (STP) rates, we're on the hook to correct it. We guarantee results in 90 days or your money back with the only accuracy-based SLA offered for insurance AI.  

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Limited Accountability  

Most Insurtech vendors shy away from accountability, are not contractually held responsible for performance metrics like accuracy or straight through processing rates.  

Industry-backed

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Industry Leading Investors  

Funded by industry leaders including Liberty Mutual and Erie Insurance.  

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Security, Compliance Gaps  

Insurtech vendors often lack deep insurance domain expertise and may not fully support the strict security, data privacy, and heavily regulated nature of the insurance space in their AI principles and core design.  

Proven Customer Success

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Top Insurers Trust Roots  

75+ production AI Agent deployments at scale, including a who's who of major insurers and references who can attest to Roots' ability to enhance STP rates.  

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Unproven Vendor Claims  

Most Insurtech vendors have been around for only a year or two and typically do not have many customers or lack quantifiable proof of successful implementations with readily available references within the insurance industry.  

Roots AI models are successfully delivering accuracy and results 

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At Roots we are committed to delivering you fast and accurate results.

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Quick Implementation & Deployment

Our models are already highly trained on millions of documents in insurance processes.

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High Accuracy Levels

Achieve fast accuracy levels (Roots guarantees 98%+) and avoid the need for manual rework or higher operational costs.

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Proven Results and Success

Roots is the trusted partner by leading insurance companies - our models are live in production across the country delivering at scale proven results. 

Roots Builds AI Responsibly  


At Roots, our singular focus is supporting insurance companies in delivering on their customer promises while keeping the trust and security of our AI at the forefront of everything we do.

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Our Commitment to Responsible AI

Insurers must prioritize fairness and transparency to make unbiased, fact-based AI decisions. Roots simplifies this with an ethical AI framework based on eight core principles, ensuring explainable decisions, strong data protection, and ongoing improvement to maintain trust and compliance. 

Learn More

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Roots’ AI Research and Development

Roots is dedicated to AI research that directly addresses practical problems. Our work emphasizes advanced post-training methods and reasoning capabilities, enabling AI models to simplify complex tasks, make business processes more effective, automate routine tasks, and improve decision-making. 

TRUST CENTER

Secure and Compliant  


Roots meet ISO 27001, SOC 2 Type 2, HIPAA and CCPA compliance requirements.