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Roots ExpertsMarch 12, 20266 min read

March 2026: Insurance AI Trends & Highlights

Here's your curated list of important insurance and AI news updates, critical use cases, ...
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Diane BrassardMarch 11, 20263 min read

Spring Reset: 8 Routine Tasks AI Removes from Insurance Operations

Spring often encourages organizations to clear out accumulated clutter and bring greater ...
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Robin L. Spaulding, CPCU, AICMarch 10, 20265 min read

Can You Automate First Notice of Loss (FNOL) Without Sacrificing Accuracy?

Yes. Insurers can automate first notice of loss (FNOL) without sacrificing accuracy. With ...
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Diane BrassardMarch 3, 20265 min read

How Are Insurers Using AI?

Across insurance operations, insurers are exploring and evaluating how AI can be applied ...
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Roots ExpertsFebruary 26, 202613 min read

February 2026: Insurance AI Trends & Highlights

AI moves fast – don’t get left behind. Here are the most important updates, use cases, ...
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Diane BrassardFebruary 24, 20265 min read

AI Hallucinations in Insurance Workflows: What They Are, Why They Happen, and How to Prevent Them

Let’s make one thing clear from the start: AI hallucinations are not artificial ...
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Robin L. Spaulding, CPCU, AICFebruary 17, 20265 min read

IT’s Role in AI Strategy: Aligning Architecture, Platforms, and Governance with Insurance Operations

In 2026, IT’s role in insurance organizations will shift decisively – from supporting ...
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Diane BrassardFebruary 11, 20262 min read

AI-Powered Insurance Endorsement Automation for Life’s Biggest Moments This Valentine’s Day

While short in days, February is long on meaningful life moments, like engagements, ...
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Diane BrassardFebruary 10, 20265 min read

AI Skills Are Now a Baseline: How AI Job Demand Is Reshaping Insurance and US Workforces

AI exerted a tremendous impact in 2025 – and the technology’s influence on US labor ...
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Diane BrassardFebruary 3, 20263 min read

AI for Insurance Submission Intake: From Document Intake Chaos to Straight-Through Processing

It’s hardly an overstatement to say insurance submissions are the “inflection point” for ...
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