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Diane BrassardMarch 3, 20265 min read

How Are Insurers Using AI?

Across insurance operations, insurers are exploring and evaluating how AI can be applied ...
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Roots ExpertsFebruary 26, 202613 min read

February 2026: Insurance AI Trends & Highlights

AI moves fast – don’t get left behind. Here are the most important updates, use cases, ...
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Diane BrassardFebruary 24, 20265 min read

AI Hallucinations in Insurance Workflows: What They Are, Why They Happen, and How to Prevent Them

Let’s make one thing clear from the start: AI hallucinations are not artificial ...
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Robin L. Spaulding, CPCU, AICFebruary 17, 20265 min read

IT’s Role in AI Strategy: Aligning Architecture, Platforms, and Governance with Insurance Operations

In 2026, IT’s role in insurance organizations will shift decisively – from supporting ...
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Diane BrassardFebruary 11, 20262 min read

AI-Powered Insurance Endorsement Automation for Life’s Biggest Moments This Valentine’s Day

While short in days, February is long on meaningful life moments, like engagements, ...
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Diane BrassardFebruary 10, 20265 min read

AI Skills Are Now a Baseline: How AI Job Demand Is Reshaping Insurance and US Workforces

AI exerted a tremendous impact in 2025 – and the technology’s influence on US labor ...
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Diane BrassardFebruary 3, 20263 min read

AI for Insurance Submission Intake: From Document Intake Chaos to Straight-Through Processing

It’s hardly an overstatement to say insurance submissions are the “inflection point” for ...
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Roots ExpertsJanuary 29, 202613 min read

January 2026: Insurance AI Trends & Highlights

Artificial intelligence (AI) is driving real intelligence in insurance, unlocking smarter ...
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Robin L. Spaulding, CPCU, AICJanuary 27, 20267 min read

What Is a Target Operating Model and Why It Matters for AI in Insurance

A target operating model (TOM) in Property and Casualty (P&C) insurance is a ...
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Hunter HeidenreichJanuary 22, 20264 min read

GutenOCR: Our Approach to Grounded OCR for Production Workflows

Teams building document automation often hit the same wall: you can’t reliably extract ...
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