Roots vs. Insurtech Vendors
Choosing a technology partner can feel risky—especially with fast-moving AI. Will it deliver ROI, integrate smoothly, and enable the straight-through processing you need? Many Insurtech vendors make big promises, but few stand behind them.

Why customers choose Roots over Insurtech Vendors?
With guaranteed accuracy and proven results, Roots wins every time.
Insurtech Vendors
Accuracy

Unmatched AI Accuracy
Guaranteed 98%+ accuracy with benchmark results to prove it using the world’s most powerful generative AI model purpose-built for insurance and trained on 300 million non-public insurance documents.

Inaccurate AI Costs More
Many Insurtech AI vendors deliver lower accuracy rates on critical insurance claims, underwriting and servicing tasks, leading directly to increased manual rework and higher operational costs.
ROI

Rapid STP Improvements
True operational ROI measured by an increase in straight through processing (STP) rates realized in a single quarter.

Delayed AI ROI
Deployment delays and minimal operational impact result in elongated ROI payback periods for insurers, often lasting 12+ months or years after deployment.
Total Cost of Ownership

Lower TCO with Fast Results
No heavy IT burden. No hosting or model training costs. Start small with a low initial investment, and ‘pay as you go’ with our usage-based model. With Roots you're buying a production-quality system with guaranteed outcomes and a real SLA intact, not just a pilot.

Hidden Insurtech Costs
Often Insurtech vendor’s contracts have subscription models containing hidden costs or require high upfront investments to fund initial build out and training requirements due to a lack of out-of-the-box capabilities.
Breadth of use cases

Broad Insurance Coverage
15+ operational use cases supporting underwriting, servicing and claims processes.

Shallow Insurance AI Expertise
Many Insurtech AI providers have a horizontal emphasis with limited deep insurance expertise, so insurance firms must efficiently pay them to learn the industry and build the required AI models, so limiting how quickly and accurately they can support different insurance processes and use cases.
SLA Commitment

Results Guaranteed
Roots does not shy away from accountability. We build it into our contract. If there's a problem with accuracy or straight through processing (STP) rates, we're on the hook to correct it. We guarantee results in 90 days or your money back with the only accuracy-based SLA offered for insurance AI.

Limited Accountability
Most Insurtech vendors shy away from accountability, are not contractually held responsible for performance metrics like accuracy or straight through processing rates.
Industry-backed

Industry Leading Investors
Funded by industry leaders including Liberty Mutual and Erie Insurance.

Security, Compliance Gaps
Insurtech vendors often lack deep insurance domain expertise and may not fully support the strict security, data privacy, and heavily regulated nature of the insurance space in their AI principles and core design.
Proven Customer Success

Top Insurers Trust Roots
75+ production AI Agent deployments at scale, including a who's who of major insurers and references who can attest to Roots' ability to enhance STP rates.

Unproven Vendor Claims
Most Insurtech vendors have been around for only a year or two and typically do not have many customers or lack quantifiable proof of successful implementations with readily available references within the insurance industry.
Roots AI models are successfully delivering accuracy and results




























































At Roots we are committed to delivering you fast and accurate results.

Our models are already highly trained on millions of documents in insurance processes.
%20copy.png?width=300&name=accuracy%20(1)%20copy.png)
Achieve fast accuracy levels (Roots guarantees 98%+) and avoid the need for manual rework or higher operational costs.

Roots is the trusted partner by leading insurance companies - our models are live in production across the country delivering at scale proven results.
Roots Builds AI Responsibly
At Roots, our singular focus is supporting insurance companies in delivering on their customer promises while keeping the trust and security of our AI at the forefront of everything we do.

Insurers must prioritize fairness and transparency to make unbiased, fact-based AI decisions. Roots simplifies this with an ethical AI framework based on eight core principles, ensuring explainable decisions, strong data protection, and ongoing improvement to maintain trust and compliance.

Roots is dedicated to AI research that directly addresses practical problems. Our work emphasizes advanced post-training methods and reasoning capabilities, enabling AI models to simplify complex tasks, make business processes more effective, automate routine tasks, and improve decision-making.
TRUST CENTER
Secure and Compliant
Roots meet ISO 27001, SOC 2 Type 2, HIPAA and CCPA compliance requirements.





