ON-DEMAND WEBINAR
Unleashing AI in Claims & Underwriting
Artificial intelligence (AI) isn't just another tech trend—it's a fundamentally different way of solving problems, and large language models (LLMs) are at the heart of this shift.
This session explores what makes modern AI, especially LLMs, so powerful and how they differ from previous generations of machine learning and automation tools. We’ll break down the concepts behind these models, from attention mechanisms to real-world behaviors—both the impressive and the odd.
If you’ve been wondering how these technologies actually work, how they’re already being applied across insurance (without getting too deep into any one function), and what makes AI a whole new category of technology, this is the session for you. You'll leave with a clear understanding of the technical principles, implementation challenges, and production realities of modern AI systems—along with what it takes to deploy them responsibly and effectively.
Watch to learn:
- What modern AI is and why it’s fundamentally different from past tech revolutions
- What makes LLMs different and how they behave
- Challenges in building AI solutions and maintaining them post-launch
- Key concepts for AI in production
- Real-world impact of AI in action today and its impact on insurance
Speaker

With over two decades of experience in insurance, technology, and innovation, John is a visionary leader specializing in the development of cutting-edge AI solutions that enhance operational efficiency and drive business growth.
At Roots, John leads the technology and AI strategy, overseeing the development of the Roots Platform. This platform leverages advanced machine learning, natural language processing, and computer vision to create AI Agents that continuously learn and adapt. His passion for AI is rooted in a deep understanding of how transformative technologies can streamline business processes, reduce costs, and improve overall productivity.
Before co-founding Roots, John spent over 15 years managing large-scale global transformation programs for Fortune 500 companies. He held several senior roles at AIG and, most recently, at Mars Inc., where he led the Enterprise Automation Hub.
