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Platform

Accelerate your insurance automation transformation with a single unified platform

AI Agents

The always working AI Agents trained in insurance so your team can get more done

Cockpit

Direct oversight and monitoring of AI Agent activities, results, work assignments

Human-in-the-loop

Drive continuous learning and improve accuracy during exception handling with real-time collaboration

InsurGPT

The insurance brains embedded within the Roots Platform and AI Agents

Workflow Orchestration 

Multi-system process automation and integrations with the tools your team uses daily 

Responsible AI

Our transparent, ethical and trustworthy approach to AI in insurance
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AI Agent Library

Discover Root's comprehensive collection of AI agents tailored for insurance companies. Find out how you can enhance your workforce with these advanced AI solutions.

Meet AI Agents

Underwriting Automation

Automate Tasks, Accelerate Quotes, Boost Capacity and Premium Revenue

Submission Intake 

Achieve time-to-quote goals by accelerating submission intake across all sources 

Loss Run Processing

Deliver loss history data access and insights to underwriters to generate faster and more accurate quotes

Policy Servicing

Manage your policies efficiently with our streamlined services, ensuring accuracy and ease at every step."

Premium Audit

Perform efficient premium audits with 98%+ accuracy, automated data extraction, and system integration

Claims

Experience quick and fair claims processing, providing you with peace of mind and reliable support.

FNOL/FROI Setup

Automate FNOL/FROI steps for speedier processing, proactive setup, and more efficient claims management

Claims Indexing + Handling

Streamline claims processing with classification, indexing, routing, data extractions for faster claims cycle times

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AI Agent Library

Discover Root's comprehensive collection of AI agents tailored for insurance companies. Find out how you can enhance your workforce with these advanced AI solutions.

Meet AI Agents

Why Roots

Discover why Roots is uniquely positioned to assist you in managing your insurance automation needs.

Roots vs. The Competition

Evaluating digital transformation and insurance AI approaches. Check out our side-by-side comparisons.

Who We Help

Learn how Roots helps customers and insurance stakeholders through AI transformation.

Case Studies

Learn how customers have managed their AI needs with Roots.

Security and Compliance

Discover how Roots ensures your data's security by visiting our Trust Center. 

Implementation

Experience easy AI agent implementations that deliver quick value and come with continuous improvement. 

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Security and Compliance

Discover how Roots ensures your data's security by visiting our Trust Center.

Learn More

Resources

Access our library of whitepapers, infographics, and eBooks to enhance your Agentic AI knowledge. Download now and stay ahead!

Blog

Stay updated with the latest trends and insights in Agentic AI on the Roots Automation blog. Discover expert articles, industry news, and practical tips to help you navigate the future of automation.

Webinars

Stay current on the latest best practices and trends in the insurance AI space.

Events

Discover the events Roots Automation will be participating in and join us!

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State of AI Adoption in Insurance 2025

Maximize your AI potential! Download our report to gain expert insights into strategic adoption, must-have capabilities, and top use cases for a competitive edge.

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About Roots

Learn more about Roots, our mission, and our journey. Discover how we're transforming work-management with innovative solutions.

Leadership

Meet the visionary leaders driving Roots forward. Get to know our experienced team committed to excellence and innovation.

Why Roots

Understand why Roots is the preferred choice for work-management. Explore our unique features, customer success stories, and the benefits of partnering with us.

Partners

Learn how we collaborate to deliver comprehensive solutions and drive mutual success.

Careers

Join our dynamic team at Roots. Explore exciting career opportunities and become part of a company that values growth, creativity, and collaboration.

Newsroom

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Schedule a Demo

Schedule a personalized demo to see how our solutions can transform your work-management processes.

Contact Us

Get in touch with the Roots team. Whether you have questions, need support, or want to explore partnership opportunities, we're here to help.

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Roots Unveils Bold Rebrand and New Era in AI Innovation

Roots, formerly Roots Automation, is rebranding to reflect its expanded vision in AI solutions for insurers. Discover the new logo and redesigned website at www.roots.ai, showcasing Roots' commitment to AI innovation and progress.

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Diane Brassard

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With over 30 years of experience spanning claims, underwriting, automation, and operational leadership, Diane Brassard serves as Head of Education and Advocacy at Roots. In this role, Diane bridges decades of insurance expertise with cutting-edge AI solutions—helping organizations understand, embrace, and implement intelligent automation to transform how insurance gets done. Before joining Roots, Diane served as BPO Engagement Owner at WR Berkley – Regional Shared Services, where she was responsible for managing the strategic relationship between business stakeholders and BPO partners. In this role, she oversaw the successful execution of offshore initiatives, ensured service alignment with underwriting and claims teams, and drove process improvements to enhance operational performance and scalability.

Blog Post by Diane Brassard

Diane BrassardJuly 22, 20256 min read

AI Governance: What CIOs Need to Know Before Deployment

The insurance industry is at a crossroads. Artificial intelligence (AI) is ...
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Diane BrassardJuly 15, 20255 min read

Why OCR Alone Isn’t Enough for Insurance Document Processing

In the insurance industry, data drives decisions. Every quote, claim, compliance check, ...
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Diane BrassardJuly 8, 20256 min read

What AI Is Used for (and Not) In Insurance

Today, as inflation strains both household and commercial budgets, insurance companies ...
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Diane BrassardJuly 1, 20256 min read

6 Red Flags to Watch for When Evaluating Agentic Insurance AI Providers

The insurance industry’s embrace of artificial intelligence (AI) is driving revolution ...
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Diane BrassardJune 18, 20255 min read

Why You Don’t Need Perfect Data to Launch AI 

In today’s insurance landscape, carriers are exploring artificial intelligence (AI) to ...
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Diane BrassardJune 10, 20255 min read

The Difference Between Insurance AI Solution Providers and Software

Insurance AI solutions and software systems (also called “core systems”) are ...
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Diane BrassardJune 3, 20255 min read

Ready for Impact: How AI Enhances CAT Season Response

June 1 marked the beginning of the 2025 hurricane season. Each year, the United States ...
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Diane BrassardMay 20, 20256 min read

The Difference Between Insurance-Specific AI Solution Providers and DeepSeek/ChatGPT /Copilot/Gemini/ClaudeAI

Insurance operations demand precision, industry knowledge, and exacting compliance with ...
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Diane BrassardMay 15, 20253 min read

Business Process Outsourcing (BPO) vs Artificial Intelligence (AI) in Insurance Operations

As insurance companies strive for efficiency and cost reduction, they often weigh the ...
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