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ON-DEMAND WEBINAR

Fine-Tuned AI for Insurance: Why Precision Matters 

2025   |  45 minutes

 

Fine-tuning plays a critical role in making AI truly effective for the insurance industry. While general-purpose AI models offer broad capabilities, they often fall short when applied to complex, regulated environments like insurance. We'll break down why fine-tuning is essential, what it takes to do it successfully, and how it transforms AI from a generic tool into a domain-specific solution that understands insurance workflows, terminology, and compliance requirements.

Attendees will gain insight into the data, infrastructure, and governance needed to fine-tune AI for insurance use cases such as underwriting, claims processing, and customer service. We’ll also highlight real-world examples, key evaluation criteria for selecting AI vendors, and the operational risks of relying on out-of-the-box models. By the end of the session, you’ll understand why fine-tuned AI is not just a technical upgrade – it’s a strategic necessity. 

 

Watch to learn:

  • Why fine-tuning is essential for applying AI effectively in insurance operations, including underwriting, claims, and customer service
  • The key components required to successfully fine-tune AI models, including data types, infrastructure, privacy considerations, and performance monitoring
  • How to evaluate AI vendors offering fine-tuning capabilities to ensure alignment with insurance-specific needs, compliance standards, and operational goals 

Speaker

Diane Brassard
Diane Brassard
Head of Education and Advocacy

With over 30 years of experience spanning claims, underwriting, automation, and operational leadership, Diane Brassard serves as Head of Education and Advocacy at Roots. In this role, Diane bridges decades of insurance expertise with cutting-edge AI solutions—helping organizations understand, embrace, and implement intelligent automation to transform how insurance gets done. 

Before joining Roots, Diane held senior roles at WR Berkley—Regional Shared Services and Berkley Mid-Atlantic Insurance Group, where she led stakeholder engagement, offshore initiatives, and underwriting operations; she also held leadership roles at Colony Specialty (Argo Group), including oversight of Marine business functions, and spent over two decades at The Main Street America Group driving improvements in claims, training, and technology to enhance service quality and support growth. 

Fine-Tuned AI for Insurance: Why Precision Matters

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