Exploring the Boundaries of Automation in People-Centric, Heavily Regulated Industries

Between existing legacy systems, increasing regulations, and a deep reliance on empathy, the financial services and insurance industries are poised to struggle with digitization and AI-powered automation. But innovation is still within reach.

While robotic process automation (RPA) has found its place in these industries, leaders still face significant challenges in progressing to the next steps—like using artificial intelligence to automate unstructured or semi-structured processes.

Listen in as this panel of C-suite insurance leaders, including our Co-Founder & CTO, John Cottongim, and senior financial services consultants share their successes, failures, and learnings from implementing advanced automation in their industries.

Watch now to learn:

• Tactics for spotting weaknesses in technical solutions
• Where automation should stop and the human should step in
• The role of unstructured data in AI-powered automation
• Insights on how leaders are seeking to overcome these challenges in the short and mid term