9 Principles for Getting AI Right in Insurance in 2026 

Most insurers are using AI in some form. The real value, though, is making it work day to day across the business. What separates AI that delivers from AI that stalls comes down to the choices made early. Who owns it, how it's managed, and whether the AI you choose was built for insurance all shape the outcome.

This infographic lays out 9 principles insurance teams should consider when planning their AI direction in 2026. It offers a high-level view of the operational, governance, and workforce decisions behind how AI performs in underwriting, claims, and servicing.

Download the infographic to learn:

• The early decisions that set AI up to succeed in insurance
• What it takes to get AI right from the start
• Where people, process, and technology decisions intersect