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Roots Interviews

Roots Interviews

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Roots interviews various experts throughout the insurance industry around the topic of AI.

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How AI Is Changing Insurance Work – with Michelle Middleton

How AI Is Changing Insurance Work – with Michelle Middleton

Michelle Middleton, Chief Operating Officer at Fall Line Specialty, discusses talent, technology, and AI. As insurers face a growing talent gap and increased pressure to modernize, Michelle reflects on her career in insurance while discussing talent, technology, and what AI means for the future of the industry. Drawing on decades of experience, she shares insights on how insurers can attract the next generation of talent, adapt to ongoing technological change, and adopt AI in practical, responsible ways.